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Troubleshooting

Anki import doesn’t work

Written By Simone (CPO)

Last updated 11 months ago

Most common cause
The exported file version/type isn’t the standard one.

What to try

  1. From Anki Desktop, export the deck as a standard .apkg deck (not a collection backup like .colpkg).

  2. Avoid special plugins during export; keep defaults.

  3. Re-import the new .apkg into Flashka.

Still blocked?
It’s likely an incompatible export variant, send your .apkg (or a small sample deck) to stefandjokovic@flashka.ai and we’ll sort it.