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Troubleshooting

How can I change password

Written By Simone (CPO)

Last updated 11 months ago

There are two ways you might have an account:

  • You use Google or Apple to sign in.

  • You use an email + password on Flashka.

Follow the path that matches you.

🍎 If you signed in with Google or Apple

Your password is managed by Google or Apple, not Flashka.

  • Google: change it from your Google Account settings.

  • Apple: change it from your Apple ID settings.

After you change it there, just sign in to Flashka again with the same provider.

✉️ If you use email + password on Flashka

Use the reset flow.

  1. Log out of Flashka.

  2. On the Sign In screen, click “Forgot password?”

  3. Enter the email you use on Flashka and submit.

  4. Open the reset email and follow the link to set a new password.

    • Check Spam or Promotions if you do not see it within a minute.

🛠️ Troubleshooting

  • No reset email arrived: wait 2–3 minutes, then search your inbox for “Flashka.” Check Spam and Promotions, and verify you typed the correct email.

  • You get “No account found”: you likely signed up with Google or Apple. Try those buttons instead.

  • Still stuck? Email us and include your account email: stefandjokovic@flashka.ai.