How to request a refund (APPLE ONLY)

If you purchased Flashka via the Apple App Store, refunds are handled directly by Apple.
The Flashka team can’t process App Store refunds on your behalf, but the good news is that Apple makes this pretty straightforward.

Request the Refund (Best & Fastest Way) 🚀

1. Open reportaproblem.apple.com in Safari or Chrome

2. Sign in with the same Apple ID you used for the subscription

3. Tap or click “I’d like to” → “Request a refund”

4. Choose a reason and tap Next

5. Select the Flashka subscription charge

6. Tap Submit

That’s it. Apple will review your request.

Cancel the Subscription (Very Important) ❌

To avoid being charged again, cancel the subscription after requesting the refund.

On iPhone / iPad 📱

• Go to Settings

• Tap your name

• Tap Subscriptions

• Select Flashka

• Tap Cancel Subscription

On Mac 💻

• Open the App Store

• Click your name

• Go to Account Settings

• Find Subscriptions

• Click Manage

• Cancel Flashka

Check the Refund Status 🔍

• Go back to reportaproblem.apple.com

• Look for Check Status of Claims (or a similar status section)

• Apple will update you once the decision is made

Tips That Increase Approval Chances ✅

• ⏱ Request the refund as soon as possible after the charge

• 🔄 If it was an accidental trial renewal, choose the closest matching reason

• ✍️ Keep the explanation short and clear

• 🙏 Be honest, Apple reviews these manually

Need Extra Help? 💬

If you’re unsure:

• Whether it was a trial renewal or normal renewal

• Or whether you’re on iPhone, iPad, or Mac

Just email us at stefandjokovic@flashka.ai or simone@flashka.ai and we’ll guide you through the exact taps and clicks for your device 👍